GM·CM·CS

Service Operation
AIM
Work target

Establish an operational strategy to maximize the game's fun elements and provide stable service through market trends, user trends, and VOC analysis according to game characteristics

MAIN
Major task

Operational strategy and policy establishment, monitoring, noti/disability response, event and content planning/proposal, indicator management and analysis, VOC collection and analysis, CS

VALUE
Work result

Improve quality and improve satisfaction through operating strategies tailored to game characteristics, derive fun elements from games, and help defend risk factors

GM·CM

Customized operational services that match game features and user orientation

· Strategy Planning, Monitoring, Operation Management
Ideation

Analyze games and user trends, provide multiple solutions and execute

· THINK IDEATION-Event/Promotion/Creative/Content
CS

Personalized customer care for increased satisfaction

· CS Management, VOC/TREND ANALYSIS
Design

Customized design services that match the style of the game

· Channel Cover/Skin, Event Banner/Poster
Best professional operation
  • Game operation professional personnel
  • Operate channels such as Naver Cafe, Facebook, Instagram, etc.
  • Competition game and user trends needs analysis, proposal
  • Creator care and content planning, proposal
  • Better cost-effectiveness with flexible staffing based on issues
CONTACT NOW
WORK PROCESS
MEETING

Project confirmation

PLANNING

Set up operating strategy

WORK

Management and proposal

REPORTING

VOC Analysis and report